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Launch is the start, not the finish

Support & maintenance

Updates, monitoring, fixes and growth. From $180/mo.

Discuss a project
Price$200–$1400

A site or app isn't «ship it and forget it» — it's a living system that needs attention: security updates, backups, uptime monitoring, small fixes and feature growth. Support and maintenance means you have a team that keeps the product in shape and helps it grow, instead of hunting for a new contractor for every task.

We take on technical maintenance: we make sure everything works and loads fast, update dependencies and patch vulnerabilities, run regular backups and respond to incidents. This also covers content and feature changes — edit text, add a section, a new integration or feature — on a clear process with transparent time tracking. You always know what was done and how long it took.

The format is a monthly retainer from $180/mo, with an hour budget matched to your load; one-off tasks are possible too. It fits anyone whose product already runs and matters to the business: an online store, a web app, a corporate site. It's especially valuable when there's no in-house developer and downtime or a vulnerability costs more than support.

Who it's for
  • Product is live and business-critical
  • No in-house developer
  • Need regular fixes and growth
  • Uptime, speed and security matter
What's included
  • Updates & vulnerability patching
  • Backups & uptime monitoring
  • Content & feature changes
  • Incident response with SLA
  • Transparent hour tracking
  • Prioritised product growth
When to choose it

The product runs and can't go down: you need updates, monitoring and fixes on tap.

How we work

Before development we write a PRD and agree the price for each stage.

01

PRD & staged estimate

Together we write a PRD (Product Requirements Document) — goals, features, screens and acceptance criteria in one doc. From it we split the project into stages and quote each step upfront. You see the price before development starts.

02

Prototype & design

We build a prototype and approve structure and logic before visuals, then a custom on-brand design. You approve the direction here, not on a finished product.

03

Development

We build against the approved PRD in iterations. You see progress at every stage — not a black box until the end.

04

QA & launch

We test against the PRD acceptance criteria on all devices, fix defects and launch. We hand over the source code and all access.

05

Support & growth

Warranty on delivered work and, optionally, support: updates, monitoring, fixes and product growth.

Ready to discuss your project?

30 minutes — and you'll have a sense of scope, timeline and price.